IT Project Coordinator (MSP)

Remote•South Africa•Full-time
ZAR 20,000 - ZAR 30,000 monthly

About the Job

Job title: IT Project Coordinator
Hours: Full time, 10.30 – 19.30 SAST Monday to Friday
Location: Fully Remote, work from home, permanent role

Must have experience working within a MSP or IT services business.

Job summary:

We are seeking a proactive and detail-oriented Project Coordinator to join our dynamic team in Dublin. This is an exciting opportunity for an entry to mid-level professional to play a key role in delivering high-quality IT and infrastructure projects within a fast-paced Managed Service Provider (MSP) environment.

Responsibilities:

Support the planning, execution, and delivery of multiple client-facing IT projects.
Coordinate internal resources and third-party vendors to ensure timely project delivery.
Maintain project documentation, schedules, and reports.
Track project milestones, budgets, and deliverables.
Facilitate communication between stakeholders, clients, and technical teams.
Organise and participate in project meetings, capturing minutes and action items.
Assist in risk management and issue resolution throughout the project lifecycle.
Ensure compliance with internal processes and client requirements.
Set priorities, schedule engineers, update dashboards, send customer/project updates, escalate risks.
Spot bottlenecks and propose process improvements.

Requirements:

1–5 years of experience in a project coordination or similar role.
Experience working in an MSP, IT services, or technology-driven environment is highly desirable.
Strong organisational and multitasking skills.
Excellent written and verbal communication skills.
Proficiency in Microsoft Office and project management tools (e.g. MS Project, Jira, Asana).
Ability to work independently and collaboratively in a team setting.
Ideally have a relevant qualification in project management or IT (e.g. PRINCE2, PMP, or equivalent).

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