Tier 3 Project Engineer (Azure/Microsoft 365) — Remote
Salary - up to R62,000 per month
Position Summary:
The Tier 3 Project Engineer is a senior technical role responsible for designing, implementing, and delivering projects centered on Microsoft Azure and the Microsoft 365 ecosystem (Office 365, Entra ID, Intune). You will own projects end-to-end (discovery through deployment and handoff), troubleshoot complex technical issues, and collaborate closely with internal teams and client stakeholders in a fast-paced MSP environment.
This is a 100% remote position (no onsite travel required).
Key Responsibilities:
- Lead delivery of Tier 3 projects including Azure and Microsoft 365 implementations, migrations, and modernization initiatives.
- Design and implement Azure solutions aligned with best practices (subscriptions/RBAC, core services, security, and Azure networking).
- Execute Microsoft 365 projects across Exchange Online, SharePoint/OneDrive, Teams, and tenant/security configuration.
- Design and implement identity solutions using Microsoft Entra ID (Azure AD): Conditional Access, MFA, SSO, role-based access, and hybrid identity scenarios where applicable.
- Implement endpoint management with Microsoft Intune: enrollment, compliance/configuration profiles, application deployment, Windows update rings, and Autopilot (where applicable).
- Serve as escalation for complex Azure/M365/identity/endpoint issues; perform root-cause analysis and document preventive actions.
- Troubleshoot networking issues impacting cloud services (DNS, DHCP, routing, VPNs, firewall/NAT, latency, certificates).
- Produce high-quality client-ready documentation: implementation plans, change/rollback plans, diagrams, configurations, and handoff notes.
- Mentor Tier 1–2 engineers and contribute to internal standards, runbooks, and knowledge base.
Required Qualifications (Must-Have):
Microsoft 365 Certification Requirement:
Candidates must have one of the following (active or earned within the last 24 months preferred):
If not currently held, certification must be obtained within an agreed timeframe after hire (e.g., 90–180 days).
Preferred Qualifications (Nice-to-Have):